Auto Collision Specialists is very excited to host a Mercedes-Benz Body and Paintwork Open House and Seminar for the Greater Washington Section of the MBCA (Mercedes-Benz Club of America).

MBCA Members will have the opportunity to watch Baltimore’s first Mercedes-Benz Certified Collision Center in action, as ACS personnel will demonstrate and discuss the collision repair systems that they use to return damaged Mercedes-Benz vehicles to pre-loss condition.


1 PM Registration/Lunch

Collision Repair Baltimore Maryland | Auto Body Baltimore Maryland | Celette | Mercedes-Benz Body Shop | Baltimore Maryland | Unibody Repairs

Celette Frame Repair Equipment

1:30 PM Celette Frame Machine Demo

An ACS Technician will demonstrate the Mercedes-Benz certified frame repair equipment used to make precise structural repairs. The structure of a Mercedes-Benz is so intricate that only repairs with a dedicated framing bench, offering zero tolerance, can be certified by the manufacturer. The Celette can be adjusted to precisely replicate the equipment that the vehicle was built on, providing frame alignment that is specific to that model.

Glasurit 90 Line | Car Paint Repair | Baltimore | Maryland | Car Paint Job | Car Repair Shop | Car Body Repair

Glasurit 90 Line Automotive Paint System

2:00PM Glasurit 90 Line Paint Demonstration

Auto Collision Specialists’ Master Painter will demonstrate the use of the Glasurit 90-Line waterborne paint system. Glasurit is a top of the line paint system that has been granted OEM (Original Equipment Manufacturer) approval from Mercedes-Benz. Glasurit can match even the most complex colors, and comes with a limited lifetime warranty. It’s also the #1 waterborne paint product in the world, meaning that it uses less harmful chemicals and releases significantly fewer emissions, making for a reduced carbon footprint and a cleaner, greener environment.

Mercedes-Benz Auto Detailing | Car Detailing Prices | Baltimore Maryland | Reisterstown Maryland

Auto Detailing

2:30PM Auto Detailing Demonstration

Auto Collision Specialists will demonstrate the use of McGuire’s automotive products for MBCA members. The detailer will discuss proper methods to clean and wax your Mercedes-Benz, and will share lots of useful tips.

Mercedes Body Shop Baltimore | Car Service Baltimore | Collision Repair Shops | Car Accident Repairs

STAR Tekinfo

3:00PM STAR Tekinfo and Electronic Parts Ordering Demo

Next is a discussion about STAR TekInfo, an official Mercedes-Benz USA site for hosting service, parts and technical documentation. It provides all of the information required for collision repair procedures involving Mercedes-Benz vehicles. We’ll take a close look at the system, providing a unique insight into the highly technical requirements of Mercedes-Benz repair.

Baltimore’s First Mercedes-Benz Certified Collision Center

Chuck Scilipote, Owner and Operator of ACS, has always insisted on using OEM materials and systems, even before Mercedes-Benz created their certification program. So, it naturally followed that ACS became the first auto body shop in the Baltimore area to be recognized by Mercedes-Benz USA for successfully meeting or exceeding their strict criteria for a collision repair facility.

This workshop will give MBCA Members an insight into all of the systems and procedures involved in keeping a Mercedes-Benz in top condition. And, of course, it will also be a great opportunity for members to socialize and show off their vehicles!

Say “Cheese”!

Lee Emmons from Absolute Perfection Media will be there taking pictures and video, which we will post to our website and social media, and will make available for sharing by MBCA Members. So, make sure you connect with Auto Collision Specialists and Absolute Perfection Media soon – we’d love to network with you as soon as possible!

Will you be attending this event? Would you like to know more? Leave a comment!

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Learn more about Auto Collision Specialists in this great new article!

How and when did Chuck and Carey start the business? How important is family to this multi-generational body shop? How have things evolved over time and what does the future hold? Read more below!

EXCERPT from pg. 18-19 of Hammer & Dolly Magazine, originally published October 2016: “Member Spotlight: Auto Collision Specialists, LLC” written by Chloe Durante:

For Chuck Scilipote of Auto Collision Specialists (ACS) in Reisterstown, MD, staying in business for 36 years has required a lot of work and flexibility. From writing estimates to fixing cars to making deliveries, he has done it all. What started out as an individual enterprise has now blossomed into a lucrative business that employees 17 people.

Hammer and Dolly Auto Body Shop Feature Article“When I was 12 years old, I started helping my stepfather with body work – side projects on the evenings and weekends, [including] sanding cars and prepping for painting,” he recalls. “My first overall paint job was at 16 years old. I liked it because it was very rewarding to make something that was smashed up look brand new again.”

Thankfully, Scilipote has been able to pass down that sense of accomplishment to his sons Charles, Daniel and Andrew, who – to no one’s surprise – work for him at ACS. “Working with them is the main reason I love going to work every single day. I get to be with my kids.”

In addition to hiring only the most qualified technicians, ACS is able to sustain its success by staying up to date on everything that is going on within the industry, including all the high-tech electronics that are now being put on all cars.

CLICK HERE to read the original article!


Mercedes Unveils Concept IAA

When you think of Mercedes-Benz and the cars they produce, a couple choice words may pop into your mind—luxury, style, class, performance. Well, at the 2015 Frankfurt Auto Show, Mercedes decided to give car enthusiasts a few new words to add to that list—transformer and futuristic.

Mercedes picked the perfect auto show to unveil its stunning Concept IAA, which stands for Intelligent Aerodynamic Automobile. Coincidentally, the Frankfurt auto show also known as IAA (Internationale Automobil-Ausstellung) was the obvious stage to announce the innovative sports sedan.

The name Intelligent Aerodynamic Automobile comes from its ability to automatically transform multiple features of the car to be more aerodynamic. When the IAA reaches 50mph, it begins its automatic transformation. The tail of the vehicle extents, the front lip and flaps go into hiding, and even the wheels transform. It’s a groundbreaking car with incredible technology that’s never been seen or used before in an automobile.

The video below is must watch to get a look at how the Concept IAA really looks and performs.

Digital Transformer

The Concept IAA is more than just a futuristic-looking 4-door sports sedan. Of course, Mercedes had to create a plug-in hybrid system that packs 279 horsepower and reaches top speeds of 155 mph. What’s the point of being aerodynamic if it doesn’t go really fast?

While going really fast, the IAA is so sleek, it only drags with a Cd value of 0.19. That makes it one of the most aerodynamic vehicles in the world along with the Volkswagen XL1 and Formula 1 racecars. Achieving these levels of performance is no surprise coming from Mercedes. Each year, Mercedes continues to develop high performance luxury vehicles that make other car manufacturers look outdated and behind the curve.

In addition to amazing performance, Mercedes couldn’t leave out their history of luxury and design from the IAA. Similar to Tesla’s new Model X, the IAA features an extended glass roof, one that stretches from the front windshield to rear windshield—something that’s never been done before.

mercedes-concept-iaa-auto collision specialists

Although this is a monumental release for Mercedes, it’s not the only vehicle that they have turned heads with in recent times. Mercedes-Benz has a catalog of stunning vehicles from smart cars, to plug-in hybrids, to autonomous trucks. While the Concept IAA has no plans to hit the production line, it just goes to show that Mercedes-Benz is capable of integrating some of these futuristic ideas into the vehicles they plan on selling to the masses.

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certified collision repair shop auto collision specialists

It’s not uncommon to hear that all body shops are essentially the same. But it’s not true, especially if you’ve got a car that requires certified technicians to repair it. A certified collision repair shop should be your first choice for a number of reasons.

Using The Best Parts

The goal of collision repair is not to bang out the dents and make your car look good. Rather, it’s to restore your car to its original condition before the accident happened. Everything should function as it did before the accident, including the parts you don’t think about, like crumple zones and other safety features that you won’t know aren’t fixed until you’re in another collision.

Certified repair shops use only OEM (original equipment manufacturer) parts. You’ll know exactly what’s going into your car, and you’ll know it was built to be there.

Hiring The Right Technicians

Still, using OEM parts doesn’t mean much if the technicians at your shop don’t know how to install them. Just like there’s a big difference between you and everyone else your doctor sees, there’s an enormous difference in the technology and construction of cars between different makes and models. A guy who knows the Ford line inside and out can be just as baffled as you when looking at the inside of a Mercedes.

A certified collision shop does away with these issues by only hiring trained, experienced technicians to handle the job. They know how your car was built and thus how to fix it.

body shop tools

Using The Right Tools For The Job

Back in the day, “collision repair” meant having a hammer on hand to knock out dents and a welding torch in the garage to do spot repairs on a frame, but it’s the twenty-first century. Modern cars use complex alloys, customized plastics, proprietary materials, and other bits and pieces to put together your car.

A shop that’s gone through a manufacturer’s certification process will have the necessary tools to fix your car on hand. When it comes to your family’s safety, you shouldn’t skimp on the tools any more than you would the materials.

Being On The Cutting Edge

The construction and design of cars is changing at an unprecedented pace. As a result, repairing cars has become a more complicated and involved endeavor. Your average repair shop has to be versed in materials’ science, electronics repair, metallurgy, and a host of other disciplines just to fix cars.

A shop that works with the manufacturer doesn’t rest on its laurels; part of the certification process is constantly upgrading and improving. That includes getting to know the latest technologies used to build cars and the latest materials they’re built out of. When your job is bringing a car back to the condition it was in before a collision, you have to know how it’s built, and why it’s built that way.

That’s what a certification is; a manufacturer stating a shop has the knowledge, tools, and ability to fix the damage to your car and return it to a drivable state. Considering how often you’re behind the wheel, that’s who you want under the hood.

If your vehicle is in need of repairs from a certified repair shop, call ACS at (410) 833-5697 or click here for a FREE estimate!

mercedes benz c class hybrid
Advancement through technology is a perfect way to explain the auto industry in 2015. The number of car manufacturers that have developed and released hybrid and electric vehicles is now greater than those who haven’t. It shouldn’t be a surprise that the future of the auto industry is going to look much different in 5 to 10 years.

Why Hybrid?

It may sound shocking, but hybrids have actually been around since the 90’s, giving city commuters a cheaper alternative to their current gas guzzler. A hybrid car uses a mix between gas and electric as a source of power to run. After reaching a full charge, hybrids are able to operate solely on electricity until the battery has used up all of its charge. Once the charge runs out, the car will then rely on gas to operate.

Because all hybrids have a limited range of electric drive, they’re much more realistic in cities. To get the most out of your hybrid, it would be ideal that you live in a city and don’t travel more than 50 miles at a time; unfortunately that’s not always the reality. Either way, hybrids offer electric transportation which is a much cheaper and environmentally friendly alternative to gas.

Enter Mercedes-Benz

Mercedes-Benz stormed to the top of the hybrid car list by living up to their brand promise, “The best or nothing.” Mercedes went above and beyond their competition to release two luxury plug-in sedans; the 2015 S-Class and the 2016 C350.

hybridBoth luxury plug-in sedans are packed with similar advanced features such as:

  • Collision Prevention Assist Plus
  • Four engine modes: Hybrid, E-Mode, E-Save and Charge
  • Electric Range (20 Miles)
  • Energy Recuperation System

Mercedes included one of its most popular features in both vehicles; the collision prevention assist plus. This feature has the ability to slow your vehicle down in the situation of a potential impact.

An even cooler feature (similar to the one from the E-Class) is the energy recuperation system. A high-tech camera looks ahead of the car, and by synthesizing road information such as topography and speed limits, optimizes energy usage of the gasoline engine and electric motor. If you’re about to travel down a hill, the system will automatically prepare the electric motor to maximize power recovery.

S-Class vs C-Class

mercedes benz c class plug in hybrid Although the S-Class and C-Class are similar in many ways, they are definitely not the same plug-in hybrid. The S-Class is much more powerful with a combined power output of 436hp versus the C350’s 275hp. Positioned as a more luxurious car, the S-Class also offers more technology related features such as PRE-SAFE Brake and Plus, and BAS PLUS with cross-traffic assist.

So how much will each of these luxury plug-in hybrids run you? The S-Class will cost upwards of $90,000, while you’ll only have to shell out about $40,000 for the C-Class.


All-in-all, Mercedes-Benz is headed in the right direction with the releases of their luxury plug-in sedans. As hybrids become more advanced and take up more of the market share, it won’t be uncommon to see drivers plugging in their cars at gas stations, shopping malls, and at home.

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Diminished value is too often forgotten or overlooked after an accident. It can truly hurt your wallet—now and down the road—if it doesn’t become a priority on your post-accident checklist.

4 Things Every Driver Should Know About Diminished Value - ACS

But without the proper knowledge and preparation, filing a diminished value claim could be a leap of faith. Thankfully, it is easy to get acquainted with the ins and outs of filing a claim, and it all begins with learning what the requirements are for filing a diminished value claim.

What makes you eligible to file a diminished value claim?

There are indeed requirements for successfully filing a diminished value claim—fortunately, they are simple and incredibly straightforward. If the following points apply to you, you are eligible:

  1. You were in an accident
  2. You are the owner of the vehicle you were driving during the accident
  3. You are the innocent party of the accident

Simple enough, right? Now let’s go into the process of filing a claim.

How to file a diminished value claim.

The first step is to find a diminished value expert. Diminished value experts are experienced appraisers and know the ins and outs of dealing with insurers. An expert will ensure you receive the compensation you are owed based on your vehicle’s loss. Once you’ve found your specialist, here is the process he or she will guide you through:

  1. Appraisal – Your diminished value expert will determine the amount of value your vehicle has lost. He or she will have a background in performing damage analyses and know a great deal about various vehicle markets. Once the appraisal is complete, the expert will create a proof of loss report to go along with a formal demand for payment letter.
  2. Submit – The proof of loss report and a formal demand for payment letter are submitted to the at-fault party’s insurance company. The ball is then in the court of the insurer, and only when a response is received can you move forward with the claim.
  3. Settlement– Here comes the difficult part… Insurance companies will almost always fight diminished value claims so that they don’t have to pay out anything at all. The best way to be prepared is to know how insurance companies fight, which brings us to the next aspect of filing a claim that drivers should be aware of.

It is your right to file a diminished value claim—never forget that.

The insurance company of the at-fault party will tell you otherwise, but if you meet the three aforementioned requirements, plain and simple, you are owed compensation for the loss in value your vehicle suffered.

4 Things Every Driver Should Know About Diminished  - Filing Diminished Value Claims

There are common tactics that insurance companies will use to fight diminished value claims, and it’s important to be prepared for those tactics. So for your sake, get to know how insurance companies will fight, and how to respond when they do.

What to do when an insurance company denies or fights your claim.

There are statements—or comebacks—that insurance companies often use as a response to diminished value claims. The more familiar you are with these statements, the better prepared you’ll be to respond and fight for the compensation you deserve.

“You are not eligible.”

As aforementioned, if you were in an accident in a vehicle that you own, and you were the innocent party of that accident, you are eligible–it’s that simple.

(NOTE: We’ve been hearing that some new policies, specifically in Georgia and South Carolina, have attempted to write out Diminished Value or Right to Appraisal. I-Car and ASE Certified Adjuster, and owner/operator of LG Auto Body in Silver Spring, Luis Gonzalez says, “Fortunately I haven’t seen this in Maryland, but consumers everywhere should ask about this when they purchase car insurance. Is there anything in my policy about Diminished Value, and do I have the Right to Appraisal? Hopefully, we will not see this anywhere but Georgia and South Carolina, where the laws are unusual. However, it’s definitely worth checking because these are important rights that every consumer is entitled to.”

“Your loss in value is lower than your claim suggests.”

In this scenario, it’s important to stick to the word of the unbiased diminished value expert that you’ve hired. Insurers may also want to send an independent appraiser to conduct his or her own appraisal, but just remember that it is enough for you to have an impartial party (your expert) conduct an appraisal.

“Your vehicle has already been repaired, so we are denying your claim.”

There are three kinds of diminished value to know in order to understand this statement.

  1. Immediate: The difference in value of your vehicle before and immediately after your accident.
  2. Inherent: Because your vehicle now has a damage history, it has “inherent diminished value.”
  3. Repair-Related: Your vehicle received a less-than-optimal repair, making you eligible for additional compensation due to the improper repair.

For this particular statement, inherent diminished value is important. Just because your vehicle has been repaired does not mean that its value has been restored. Consumers do not want to pay full price for a vehicle with damage history; consequently, the demand and price for vehicles with damage history is incredibly low.

Moreover, in the instance of a shoddy repair, repair-related diminished value is crucial to not only receiving additional compensation, but also ensuring your vehicle is as safe as it was originally intended to be. An improper repair could cost you money, and possibly your life.


There are rare cases in which a claim turns into a lawsuit due to a never-ending battle for settlement. It’s unlikely your claim will come to that, because with the right diminished value expert and the appropriate amount knowledge on the subject, you will be prepared to receive the compensation you deserve.

Mercedes-Benz Pushes the Envelope with New 2017 E-Class

2017 Mercedes Benz E-Class

Mercedes-Benz and luxury automakers alike have constantly been upping the ante with new technology features that will make you think twice about where the future of automobiles is headed. Autonomous cars are beginning to be a focus of major car manufacturers and even leading tech companies like Google and Uber. When these self-driving cars will be the norm is a mystery, but with new features in cars like the 2017 Mercedes-Benz E-Class, it shouldn’t be too long.

Mercedes-Benz continued its autonomous streak with new features that make the 2017 E-Class safer and smarter than ever before. The Intelligent Drive and Distance Pilot Distronic systems allow the new luxury car to automatically assist the driver with braking, steering, and even parking. Although the remote parking feature which allows you to park your E-Class using your smartphone won’t be available in America, it’s still just a fraction of the technology involved with the sedan.

If you have ever wanted to get out of your car before you park it, well now you can.


Safety by Autonomy

Just about every new tech feature on the 2017 E-Class was designed for safety and is performed autonomously by the vehicle. At stop lights, the Multibeam Adaptive LED Headlights and taillights dim and brighten based on ambient light conditions to avoid blinding pedestrians and other drivers. While driving, the lights work their magic to provide the most appropriate lighting in any situation from the garage to the highway.

Speaking of the highway, wouldn’t you like to know if the speed limit changes while you’re in cruise control? Well in the E-Class, on-board cameras detect and read every road sign, then adjusts its speed to ensure you don’t end up on the side of the road with blue and red lights flashing behind you. However, if you do get pulled over, I’m sure the E-Class will be kind enough to dim your brake lights for the officer.

One of the more advanced technologies that the E-Class unveils next spring is the Pre-Safe Sound feature that’s so advanced, it’s hard to even explain. Pre-Safe Sound protects passengers ears from the crushing, sonic boom of the impact of a crash in the event you’re in an accident. High-impact accidents have been known to cause hearing loss based on the sonic overload coming from the impact.

“The Most Intelligent Sedan in its Class”

Other accident prone features include an inflatable “beltbag” on the seatbelts and side impact bolsters to move the driver further away from the door when confronted with a side impact. Mercedes-Benz went above and beyond on this model to ensure you’re safe and sound in any situation, hence receiving the title, “the most intelligent sedan in its class.”

Other cool features packed in the new E-Class include the ability to unlock and start the ignition right from your phone. Instead of a key fob or a push-to-start, all you need is your phone and once you’re in, you can place your phone on the charging pad for maximum convenience.

Mercedes went above and beyond on this one. “We are taking a further major step along the road to autonomous and connected driving,” said Thomas Weber, head of Mercedes-Benz Cars research and development. Be on the lookout for the 2017 E-Class next spring as it hits dealerships to compete with the other tech-filled luxury sedans.

Source: Motor Trend

Source: Motor Trend

s class brake light


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ACS Open House Photos Full Resolution Edited (60 of 101)

On March 22, 2015, Auto Collision Specialists hosted an Open House for the Greater Washington Section of the Mercedes-Benz Club of America (MBCA). This was a timely event since ACS celebrated 10 years of being Mercedes-Benz certified in February!

MBCA members had the opportunity to watch Baltimore’s first Mercedes-Benz Certified Collision Center in action, as ACS personnel demonstrated and discussed the collision repair technologies that they use to return damaged Mercedes-Benz vehicles to pre-loss condition.

Mercedes-Benz Tier 2/ELITE Certified Aluminum Repair Demonstration

Chuck and Dan Scilipote demoed Mercedes-Benz aluminum repair technologies, and how the aluminum repair process vastly differs from steel repair. The various welds and welding systems require a keen attention to detail, and very arduous trainings, which ACS is proud to have completed!

ACS Open House Photos Full Resolution Edited (71 of 101)

Glasurit 90 Line Paint Demonstration

Charles Scilipote demoed the Glasurit 90-Line waterborne paint system. Glasurit is a top of the line paint system that has been granted OEM approval from Mercedes-Benz, and can match the most complex colors. ACS is proud to use the Glasurit system because it’s the #1 waterborne paint product in the world, meaning it uses less harmful chemicals and releases significantly fewer emissions, making for a reduced carbon footprint and a cleaner environment.

ACS Open House Photos Full Resolution Edited (101 of 101)

Celette Frame Machine Demonstration

Chuck Scilipote discussed the Mercedes-Benz certified frame repair equipment used to make precise structural repairs. The structure of a Mercedes-Benz is so uniquely engineered that only repairs with a dedicated framing bench, offering zero tolerance, can be certified by the manufacturer. The Celette is equally as brilliant in engineering as Mercedes-Benz vehicles. It can precisely replicate equipment that vehicles were built on, providing frame alignment that is incredibly specific to each model.

ACS Open House Photos Full Resolution Edited (47 of 101)

The event was a huge success, thanks to the wonderful visitors and the food catered by the incredibly delicious Cafe Normandie of Annapolis, Maryland. Thank you to all that came out for the open house, and we hope to see you again at next year’s!

If you’d like to speak to an Auto Collision Specialists representative about our technology systems or car repair, call us at (410) 833-5697 or click here to contact us online.

Auto Collision Specialists takes pride in our ability to restore damaged vehicles to pre-accident condition, and we’re all about delivering a safe, structurally sound repair. In fact, nothing is more important to us than safety, and we take every opportunity to share information with drivers that will protect them, and their families, after an accident.

Recently, SafeKids Worldwide found that many parents weren’t using child booster seats correctly, and released this study to help educate drivers. Child booster seats are for children between 4 and 8 years old who are too big for a child safety seat, but too small for a seatbelt. Check out the infographic below to see a summary of the most important facts about booster seats…

If you’d like a free estimate from an Auto Collision Specialists representative, please give us a call at (410) 833-5697 or click here to contact us online.

Child Booster Seats Infographic

Child Booster Seats Save Lives

In order for a seat belt to properly protect you in the event of an accident, it must be positioned correctly on your body. A shoulder belt is designed to be worn across the collar bone and chest, not the neck or shoulder, and a lap belt is supposed to be worn below the abdomen and hip bone.

If a child is too small for a seat belt to fit him or her in this way, he or she is at risk of suffering head, abdominal and spinal injuries. A booster seat ensures that a child is properly supported by a seat belt. One study showed that children ages 4-8 are 45% less likely to be seriously injured when using child booster seats versus just seat belts.

State laws concerning booster seats vary widely, with children being required to use them until anywhere from 5 to 8 years old depending on the state. Evidence has shown that children are less likely to be killed in auto accidents in states with more stringent child booster seat laws.

Parents Often Transition Children out of Booster Seats Too Soon

Research has shown that children should use booster seats until they reach a height of 4 feet 9 inches and weigh 80-100 pounds. One survey indicated that 71% of parents were unaware that children should be at least this tall before graduating from booster seats.

Even more discouraging is the fact that only 3% of parents surveyed waited until their children were 4 feet 9 inches tall to stop using a booster seat, and only 6% of the parents waited until their children reached 80 pounds.

It’s Important to be Proactive

If your child carpools, you should talk with the other parents about how your child is restrained. You can also make an appointment with a trained technician who can show you how to properly use a child booster seat (you can find someone in your area here).

It’s also important not to let state law dictate whether you use a booster seat for your child. Just because it isn’t required at a certain age doesn’t necessarily mean that your child is ready to give up his or her booster seat. This decision should be based on the previously mentioned height and weight guidelines.

You Have Plenty of Options for Child Booster Seats

There are two different types of booster seats to choose from: high-back and backless. Both types have proven equally effective in crash tests. However, backless child booster seats take up less space and
kids are often more willing to use them than their high-back counterparts.

The Insurance Institute for Highway Safety (IIHS) evaluates child booster seats, and numerous booster seats ranging from $20 to several hundred dollars have achieved the highest IIHS rating. You can use this car seat finder tool to figure out which booster seat is right for your child.

Hopefully you’ll never have to find out how well your child booster seat works, but if you’re involved in a collision it’s essential that your child is restrained correctly. If you do have an accident, ACS will make sure that your vehicle is expertly repaired.

If you’d like a free estimate from an Auto Collision Specialists representative, please give us a call at (410) 833-5697 or click here to contact us online.

For many consumers, there’s a belief that if you’ve seen one auto body shop, really you’ve seen them all. They all do the same things in the same way. But that’s not actually the case, and a substandard shop can not only do a bad job, they can put you and your family at risk. Here’s the ACS difference.

If you’d like to speak to an Auto Collision Specialists representative for a free estimate call them at (410) 833-5697 or click here to contact them online.


Mercedes-Benz Repair | Mercedes-Benz Body Shop Baltimore Maryland | Mercedes-Benz Club of America | Collision Repair Baltimore Maryland | Auto Body Shop Baltimore Maryland (16 of 19)A Sub-Standard Shop: At a substandard body shop, your car gets a visual inspection, in the form of walking around the car and looking at the damage. They might make a few notes about dents to bang out if they’re really on the ball.

ACS: Our I-CAR and ASE certified auto body technicians go through the car part by part, taking careful note of the damage. They also examine the car for subtle signs of damage that might hint at larger problems; a trunk that doesn’t close properly hints at a warped unibody, for example. We’ll use advanced diagnostic tools to check your car’s balance, the condition of the vehicle overall, and check for other issues.


A Sub-Standard Shop: Whatever fits, whether it’s an original equipment manufacturer part, something from the scrap heap out back, or a part from a Chinese supply who turns up on the internet that will fit if you hit it hard enough. Not that you’ll ever be told.

ACS: We use only OEM parts for your vehicle, as OEM parts are the only way to ensure that your vehicle is restored to its proper operating function before the collision. That’s how we became Baltimore’s first Mercedes-Benz certified collision center.


A Sub-Standard Shop: You’ll get the estimate you want to hear, regardless of whether it’s accurate. The parts on the list may not match the parts on the estimate, and good luck getting a guess on the labor costs.

ACS: You’ll get an estimate that reflects reality, and you’ll be told immediately when that estimate changes. And if you ask about anything, whether it’s parts or labor, we’ll give you a clear and specific answer.


Glasurit 90 Line | Car Paint Repair | Baltimore | Maryland | Car Paint Job | Car Repair Shop | Car Body Repair

Glasurit 90 Line Automotive Paint System

A Sub-Standard Shop: If you’re looking to cut the budget, this is generally where shops skimp the most. Don’t be surprised if cars are treated with the one-two punch of a welding torch and a hammer, and never see another tool while in the shop.

ACS: Whether our staff needs a tube bender or a plasma cutter, they have access to the latest tools, the most advanced computer diagnostics available, and the systems necessary to implement and test repairs.

Get it fixed the right way.


A Sub-Standard Shop: Your car may roll off the lift looking like an OK repair job, or it may actually look like new; some shops are very good at “lipstick-on-a-pig” repairs. But auto body repair isn’t about how good the car looks.

ACS: When you take your car back, you are receiving, as much as possible, the vehicle restored to the condition it was in before your collision. That doesn’t mean no dents and a coat of paint, it means that the safety systems work properly, the unibody can accept the same amount of force, and that your car has no lingering issues that may return to make it dangerous.

If you’d like to speak to an Auto Collision Specialists representative for a free estimate call them at (410) 833-5697 or click here to contact them online.

In short, when you take your vehicle to ACS, we make sure to give you a car that’s safe for you and your family. And to us, that’s the most important difference.

As the Mercedes-Benz plant in Tuscaloosa, Alabama begins production on the totally redesigned C-Class; Mercedes owners should be aware latest trends and upcoming changes from the German automaker. Significant and breakthrough innovations have led to changes in body structure, design and efficiency making the vehicles: lighter, faster and stronger.

Mercedes is Lighter, Faster and Stronger

The re-engineered C-class is significantly lighter than its counterparts, weighing in at 220-pounds less, but that is not all: the new SL weighs a whopping 300lbs less. The extensive use of aluminum is being used completely throughout the new unibody chassis of the vehicles. For example, diecast, chilled-cast, hydromed and extruded aluminum almost completely makeup the body structure of the 2014 SL boasting a new level of sophistication and 20% greater rigidity.

Mercedes Benz Repair | Baltimore MarylandMercedes uses an advanced manufacturing process to produce the significant weight savings which include complex configurations in castings and stampings to a combination of welds, screws and chemical bonds. Using more carbon fiber on its higher end vehicles has become the standard for reducing power-to weight ratios and now this is set to expand on other vehicles.

Not every collision repair facility will be equipped to properly repair vehicles manufactured with lighter materials like aluminum, unless they make a significant investment in training and tools. In this respect, Auto Collision Specialists is ahead of the curve, having been awarded the Tier 2/Elite certification from Mercedes-Benz for the repair of aluminum body vehicles. Click here to learn more about our certification, and why it matters.

If you’d like to speak to a representative from Auto Collision Specialists, or would like a free estimate, call us at (410) 833-5697 or click here to contact us online!

Fuel Efficiency and Driver Comfort

To enhance fuel efficiency and comfort, Mercedes have reengineered suspensions, created roomier interiors and more efficient engines on the new models. This has resulted in up to a 20-percent increase in fuel economy. Due to these changes drivers can expect to see a reduction in noise levels because the lower aerodynamic drag.

Mercedes-Benz 2013 Hybrid | Mercedes-Benz Repair Maryland | Mercedes-Benz Club of America | Collision Repair Baltimore Maryland | Auto Body Shop Baltimore Maryland (23 of 31)The all new designs include upgrades to both sport and luxury trims that including more use of carbon fiber trim. When carbon fiber trim is used on a vehicle’s interior to line the engine bay, it creates a sleeker and more refined look. Vehicles like the 2012 Mercedes-Benz SLS AMG Roadster has sported a carbon fiber trim for a long time. Drivers should expect to see more as a unique, styling of carbon fiber trim become the standard.

The Road to Progress

As Mercedes raises the bar, the road to innovation and progress also has bumps: new changes and innovations often lead to more questions. Drivers should be more aware and cautious when making decisions about their vehicle. Techniques and repair strategies that worked in the past may not work on the new models. One consideration is carbon fiber. Although it promises increased performance and greater fuel efficiency, can the structural parts that are made with it be repaired? If not, should they be replaced or removed.

Where to Go for Help

Body shops familiar with the changes, our skilled in interior and exterior modifications, structural changes and design is your best source for help. Not only will they know about the changes and updates, they will implement and apply ones that are right for your vehicle, basing their work entirely on procedures and recommendations established by the German automaker.

If you’d like to speak to a representative from Auto Collision Specialists, or would like a free estimate, call us at (410) 833-5697 or click here to contact us online!

To date, carbon fiber repairs are not a common body shop repair, finding a shop that is has specialized training might be difficult, but, yet it is worth the time to find the right one to protect and preserve your Mercedes.