What Our Clients Have to Say About Us

At Auto Collision Specialists, LLC, we believe the best measure of our work is the satisfaction of our customers.

      EXCELLENT  
   Based on 152 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Diane Betz 
 
 
 
 Trustindex verifies that the original source of the review is Google. I have had body work done at least 3-5 times at ACS.  I would not have any repair work done anywhere else.  Their work is impeccable, always done right, and customer service is excellent.  An added bonus is when you pick up your car it is washed, cleaned inside and out including windows.  You will not regret having your body work done at ACS Collision.  5 stars+++
  
 
      Posted on Google  
   
   B G 
 
 
 
 Trustindex verifies that the original source of the review is Google. I have used ACS several times and never been disappointed. One of the few entities left where you will experience friendliness and expertise in the same place.
  
 
      Posted on Google  
   
   K 
 
 
 
 Trustindex verifies that the original source of the review is Google. Always an excellent experience. I don’t know anything about cars but they always take good care of me . Thank you all especially Dave.
  
 
      Posted on Google  
   
   Bren W 
 
 
 
 Trustindex verifies that the original source of the review is Google. From the 1st phone call with Amanda and meeting with Chris Rouse we knew we were in good hands.  They are very professional and know what they are doing.  Chris was able to repair our car that had damage from a deer in a timely manner and explain everything and address any questions we had.  We highly recommend Auto Collision if you are looking to work with professionals.
  
 
      Posted on Google  
   
   VITALY SCUREA 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very good experience.
Awesome job on my vehicle.
These guys made the process smooth and fast. Thanks to Chris for being informative and helpful from start to finish.
I highly recommend this shop to anyone that looking for a trustworthy place.
  
 
      Posted on Google  
   
   Jana Mihalic 
 
 
 
 Trustindex verifies that the original source of the review is Google. After being involved in accident, I was unsure where to take my car for repair.  Auto Collision Specialists (ACS) was highly recommended, and I'm so thankful I chose to go with them!

From my initial call to set up an evaluation appointment to handing me back my keys when complete, the professionalism, care to detail, and extensive knowledge of the team at ACS was unmatched.  I had the pleasure to work with Chris Rouse, but I get the feeling that any member of the team is as dedicated to their job as him.  Chris not only worked quickly to get my van repaired with the best possible parts available, he was knowledgeable and helpful regarding the insurance claim process.  He kept me updated all throughout the process.

My van has adaptive equipment (left-foot accelerator pedal) and I was unaware that renting a car while mine was in the shop was even a possibility.  Chris not only informed me that it could happen, he assisted in ensuring that I got an adaptive rental all set up.  I felt that Chris and the team at ACS respected my vehicle as if it was on their own.

When I got my van back it looked absolutely pristine.  The damage was to the front left side and the paint job looks incredible.

I will definitely use ACS for any future auto repairs and will 100% recommend ACS to anyone!
  
 
      Posted on Google  
   
   Brad Shinavar 
 
 
 
 Trustindex verifies that the original source of the review is Google. ACS was Awesome. Chris communicated promptly and effectively, making everything as easy as possible.
  
 
      Posted on Google  
   
   Enaye Englenton 
 
 
 
 Trustindex verifies that the original source of the review is Google. Why go anywhere else? After receiving amazing service with my daughter’s vehicle, I knew exactly where to bring my own car for body work. Auto Collision Specialists provide top-notch repairs and detailing paired with outstanding customer service. Chris explained everything clearly and kept me updated throughout the process. When I picked up my car, it looked and felt brand new!
  
 
      Posted on Google  
   
   Dinah Schuster 
 
 
 
 Trustindex verifies that the original source of the review is Google. Chris was very knowledgeable and kind. My car looks amazing. My car was hit by someone. They fixed the damage to my vehicle. I would highly recommend this company to work on your car after an accident. My car looks perfect!. I was so happy to get my car back.  Chris kept me informed daily on the whole process. The other employees were  very welcoming.

Auto Collision Specialists, LLC has built our reputation one customer at a time. Since 1980, drivers from Reisterstown, Owings Mills, Westminster, and across Greater Baltimore have trusted us to restore their vehicles with care, precision, and integrity. We’re proud to maintain a 4.9-star average rating on Google, and even prouder to earn the kind of feedback that reflects our commitment to excellence-on every repair, for every customer.

Our team is deeply grateful for the trust our customers place in us-and we don’t take that responsibility lightly. Whether we’re fixing a fender, straightening a frame, or simply explaining an insurance estimate, we treat every client like family and every vehicle like our own.

If you’ve been in an accident or need expert cosmetic repair, we’re here to help. Discover why generations of Baltimore-area drivers choose Auto Collision Specialists, LLC for quality, trust, and peace of mind.