What to do After a Car Accident

STOP – NO MATTER HOW SLIGHT THE ACCIDENT – AND KEEP CALM.

ACCIDENT CHECKLIST

YOU HAVE THE RIGHT TO GO TO THE REPAIR SHOP OF YOUR CHOICE.
Call police immediately to report any accident resulting in personal injury or vehicle damage.
Tell police if an ambulance or physician is required for emergency treatment.
Make no admissions and do not take any blame for the accident. Record only facts – not opinions.
Remove hazards from the road. Warn oncoming traffic. Move to a safe location as quickly as possible.
Exchange contact information with all drivers and witnesses.
Get details about other vehicles involved in the accident.
Take photos of the accident with your camera or phone.
Before you notify your insurance company - KNOW YOUR RIGHTS:
Some insurance companies may want you to visit their drive-in claims center before having your car repaired. We recommend you leave your car at our shop and ask the insurance company to inspect the car here. This enables us to disassemble your vehicle and assess hidden damage.
You are not required by Maryland law to obtain more than one estimate or appraisal.

Your insurance company cannot require you to go to a particular shop; it is against Maryland Law.
Differences in repair estimates are common. A lower estimate may not include all necessary work. If you’re not sure why one estimate is different from another you have received, please ask us to assess the information for you.
24-hour Towing Service Available to Auto Collision Specialists - Call Good Samaritan Towing @ 410-526-7443
We will make rental car arrangements for you at our shop.

You have the right to go to the repair shop of your choice. Your insurance company cannot require you to go to a particular shop.
Your car is the second largest investment you’re likely to make. Preserve its value and your safety by having it repaired professionally.
Never drive a car that could be unsafe because of damages.
Some insurance companies may want you to visit their drive-in claims center before having your car repaired. You can do this, or you may leave your car at our shop and ask that the insurance company inspect the car here.
You are not required by law to obtain more than one estimate or appraisal.
Differences in repair estimates are common. A lower estimate may not include all necessary work. If you’re not sure why one estimate is different from another you’ve received, please ask us.
Choose a shop that has unibody repair equipment and certified (by I-CAR or ASE, for example) technicians.
Ask if the shop will be using genuine manufacturer (OEM) replacement parts.
Ask if the shop offers a repair warranty.
Let us negotiate with your insurance company. All we need is your claim number. We negotiate the repair with the insurance company KEEPING YOUR BEST INTEREST IN MIND.