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Mercedes-Benz Owner Bill Of Rights

Your car is the second largest investment you’re likely to make. Preserve its value and your safety by having it repaired by a Certified Professional.


Protect Yourself

First and foremost, please – never drive a vehicle that could be unsafe as a result of damage. And if you are in a collision and are not injured, find your way to a safe waiting spot away from traffic until help arrives.

Protecting Your Warranty

Per a Mercedes-Benz service information bulletin, Mercedes-Benz collision repair procedures specify that vehicles requiring structural repairs be repaired on a Mercedes-Benz “approved” dedicated straightening bench.


We work with all insurance companies to best serve your interests!

Auto Collision Specialists, Inc. is always happy to answer your questions. Please feel free to contact us if we can be of assistance.
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Know your rights!

  • YOU HAVE THE RIGHT TO GO TO THE REPAIR SHOP OF YOUR CHOICE.
  • Some insurance companies may want you to visit their drive-in claims center before having your car repaired. We recommend you leave your car at our shop and ask the insurance company to inspect the car here. This enables us to disassemble your vehicle and assess hidden damage.
  • You are not required by Maryland law to obtain more than one estimate or appraisal.
  • Your insurance company cannot require you to go to a particular shop; it is against Maryland Law.
  • Differences in repair estimates are common. A lower estimate may not include all necessary work. If you’re not sure why one estimate is different from another you have received, please ask us to assess the information for you.
  • With a Mercedes-Benz Certified Repair, the claimant (the person collecting from someone else's insurance) can collect diminished value with no loss of value for improper repair.


Click Here To Make An Appointment

12918 Gores Mill Road Reisterstown, Maryland 21136

PHONE: (410) 833-5697

FAX: (410) 526-6968

Hours

Monday - Friday: 8:30 AM to 5:30 PM

Saturday & Sunday: CLOSED

Email Us at
autocollisionmaryland@gmail.com

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24-hour Towing Service

Apex Towing 410-560-7130


Serving Reisterstown, Baltimore, Owings Mills, Westminster, Randallstown, Finksburg, Boring, Patapsco, Upperco, Pikesville, & Glyndon.


Click Here To Make An Appointment

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Hours

Monday - Friday: 8:30 AM to 5:30 PM

Saturday & Sunday: CLOSED

Auto Collision Specialists

12918 Gores Mill Road
Reisterstown, Maryland 21136

PHONE: (410) 833-5697

FAX: (410) 526-6968

Email Us at
autocollisionmaryland@gmail.com

Serving Reisterstown, Baltimore, Towson, Finksburg, Owings Mills, Westminster, Boring, Upperco, Randallstown, Pikesville, Patapsco, & Glyndon & surrounding areas.